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Accounts & Registration

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It’s time to experience playTSOGO! Bringing you a wide selection of sports matches, table games, and slot entertainment, playTSOGO puts the action right in your hands with easy access anytime, anywhere from the comfort of your home. 

In this guide, we’ll walk you through everything you need to know about getting started, including how to register, log in, and set up your account with ease. 

playTSOGO is one of South Africa’s leading platforms for sports betting and live gaming, offering a seamless experience across mobile and web, for everyone. Keep reading to learn how to register and start playing. 

How do I register for a playTSOGO account?  

Creating an account with playTSOGO is easy as ABC, you just need to follow the below steps to get started:  

  1. Visit the playTSOGO website.  
  1. Click on the Sign-Up option at the top right corner (mobile or desktop).  
  1. Fill in your personal details.  
  1. Accept the terms and conditions and privacy policy.  
  1. Click join.  
  1. Check the phone number you used on registration for a verification OTP to complete your registration.   

 How do I log in to my account?  

  1. Visit the playTSOGO website.  
  1. Click on Login.  
  1. Enter:  
  • Your cellphone number or email address (used during registration)  
  • Your password  
  1. If you select Save during registration, your details will appear automatically.  
  1. Click Login to access your account.  

I forgot my password, how do I reset it?  

  1. Visit PlayTSOGO website.  
  1. Click Login (top right corner).  
  1. Click Forgot Password.  
  1. Enter:  
  • Your email address  
  • Your date of birth  
  1. Click Submit.  
  1. Check your SMS or email for a password reset link.  

I forgot my username, how do I reset it?  

  1. Visit playTSOGO website.  
  1. Click login (top right corner).  
  1. Click forgot username.  
  1. Enter your email address and date of birth. 
  1. Click submit.  
  1. Check your SMS or email for a username reset link.  

How do I change my password?  

  1. Log in to your account.  
  1. Click on my account.  
  1. Click on change my password.  
  1. Enter:  
  • Your old password  
  • Your new password  
  • Confirm your new password  
  1. Click Submit.   

How do I contact customer support?  

To contact playTSOGO customer support, you can use the following options:  

Live Chat  

Click the button at the bottom right of the playTSOGO website to instantly connect with a support agent.  

Call Support  
Phone: 010 600 7529  
Hours:  
Monday to Saturday: 7am – 11pm  
Sunday: 7am – 9pm  

Email Support  
Email: support@playTSOGO.co.za  
For faster assistance, include your username and a short description of your query in the subject line. 

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