Accounts & Registration

It’s time to experience playTSOGO! Bringing you a wide selection of sports matches, table games, and slot entertainment, playTSOGO puts the action right in your hands with easy access anytime, anywhere from the comfort of your home. 

In this guide, we’ll walk you through everything you need to know about getting started, including how to register, log in, and set up your account with ease. 

playTSOGO is one of South Africa’s leading platforms for sports betting and live gaming, offering a seamless experience across mobile and web, for everyone. Keep reading to learn how to register and start playing. 

How do I register for a playTSOGO account?  

Creating an account with playTSOGO is easy as ABC; you just need to follow the below steps to get started:  

1. Visit the playTSOGO website.  

2. Click on the Sign-Up option at the top right corner (mobile or desktop).  

3. Fill in your personal details.  

4. Read the Terms and Conditions and our Responsible Gambling page, then tick the box to accept them.  

5. Select ‘Create Account’.  

6. Check the phone number you used on registration for a verification OTP to complete your registration.   

 How do I log in to my account?  

1. Visit the playTSOGO website.  

2. Select Login in the top right. 

3. Enter:  

• Your cellphone number or email address (used during registration).  

• Your password.  

4. If you select Save during registration, your details will appear automatically.  

5. Click Login to access your account. 
   If you have forgotten either your username or your password, select “Forgot username?” or “Forgot password?” on the login page and follow the prompts.

I forgot my password, how do I reset it?  

1. On the playTSOGO website, select Login.

2. Click Forgot Password.  

4. Enter:  

• The username, email address or phone number linked to your playTSOGO account.

5. Click Submit and follow the reset instructions you receive.   

I forgot my username, how do I reset it?  

1. On the playTSOGO website, select Login.  
2. Click forgot username.  
3. Enter the email address and date of birth you used when you registered.
4. Select “Submit” and follow the prompts.

How do I change my password?  

1. Log in to your account.  

2. Click on my account.  

3. Click on change my password.  

4. Enter:  

• Your old password  

• Your new password  

• Confirm your new password  

5. Click Submit.   

How do I contact customer support?  

To contact playTSOGO customer support, you can use the following options:  

Live Chat  

Click the button at the bottom right of the playTSOGO website to instantly connect with a support agent. They are available 24/7/365, including weekends and public holidays.

Call Support  
The playTSOGO contact number is 010 600 7529, charged at standard call rates. The phone support is available 24/7/365, including weekends and public holidays.

Email Support  
Email: support@playTSOGO.co.za  
For faster assistance, include your username and a short description of your query in the subject line. 

Please note that Live Chat is usually best for an immediate account question, and email is best when you need to attach FICA or payment documents.